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CAGR (Growth)

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YTD Performance

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Current Month

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Recorded Data

Annual Target

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Phase Tracking

Trend

Monthly Performance Heatmap

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Year Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total

Breakdown by Direct Children

Year:

Quarterly Performance

Year Q1 (Jan-Mar) Q2 (Apr-Jun) Q3 (Jul-Sep) Q4 (Oct-Dec) Insight

Annual Phase Progress

Actual achievement vs expected pace to reach annual target

Actual Cumulative
Expected Pace (Target)

Objective & Key Results

Track high-level goals and progress.

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Decision Log

Track architectural and product decisions.

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Kanban Board

Manage tasks and workflows.

Backlog

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To Do

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In Progress

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Done

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Journal

Daily/Weekly check-ins and planning.

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Churn Analysis

Monthly churn monitoring & deep insights

Period:

Total Services

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Total Accounts

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MRC Loss

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Unique Customers

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Avg Duration

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Filters:

Churn by Service Group

Churn by Category Close

Top Close Reasons

MRC Impact by Service Group

Churn by Sales

Churn by Sales Manager

Churn by Lama Berlangganan

Churn by Service (MRC Amount)

0 services

# Service Count MRC Loss %

Trend Analysis

Multi-Month

Monthly Churn Count

Monthly MRC Lost

Churn Detail

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Customer ↕ Service ↕ Group MRC ↕ Acc ↕ Category Notes
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Check for metrics like Churn Rate where lower values are good. Leave unchecked for metrics like Margin where higher is better.

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Change history for this decision:

Backlog Lead: 2d

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Import Data (JSON)

📝 Format & Contoh (klik untuk expand) 
[{"name": "Revenue Jakarta", "type": "currency", "aggregation": "sum", "data": [{"year": 2026, "month": 1, "value": 5000000000}], "targets": {"2026": 72000000000}}]

• month: 1=Jan, 12=Dec • type: currency, number, percentage • aggregation: sum, average, latest, budget

🔄 Format & Contoh (klik untuk expand) 
[{"itemId": "abc123xyz", "data": [{"year": 2026, "month": 2, "value": 5000000000}], "targets": {"2026": 36000000000}}]

• itemId: ID item (copy dari Edit Item modal) • month: 1=Jan, 12=Dec

New OKR Context

Add New OKR

Total Weight: 0

Panduan OKR

Objective & Key Results

01 — Apa itu OKR

OKR (Objectives and Key Results) adalah framework goal-setting dari Google untuk membantu tim fokus pada tujuan yang terukur.

Objective

Tujuan kualitatif — apa yang ingin dicapai. Harus inspiratif, ambisius, dan jelas.

Key Results

Metrik kuantitatif — bagaimana mengukur keberhasilan. Harus spesifik dan punya target angka.

02 — Cara Membuat OKR

Tentukan Objective
Baik
  • Inspiratif dan memotivasi
  • Ambisius tapi achievable
  • Bisa selesai dalam 1 quarter

"Memperkuat posisi sebagai cloud reseller terpercaya di Indonesia"

Hindari
  • Terlalu vague: "Jadi lebih baik"
  • Berupa angka: "Revenue 9.54M"
  • Terlalu banyak sekaligus

"Revenue Q1 2026" — ini lebih cocok jadi Key Result

Definisikan Key Results (2–5 per Objective)

Setiap KR harus SMART: Specific, Measurable, Achievable, Relevant, Time-bound.

Baik — outcome terukur
  • "Revenue cabang mencapai 8.6 Miliar"
  • "Akuisisi 15 customer baru via referral"
  • "Churn rate dibawah 5%"
Hindari — output/aktivitas
  • "Meningkatkan revenue" — tanpa angka
  • "Buat customer senang" — tidak terukur
  • "Kirim 100 email" — task, bukan hasil
Set Direction
Increase — naik = bagus

Revenue, Customer Baru, Profit

Progress = Current / Target

Decrease — turun = bagus

Churn Rate, Cost, Bug Count

Di/bawah target = 100%

03 — Contoh OKR Lengkap

Objective — Q2 2026
Memperkuat posisi sebagai cloud reseller terpercaya di pasar Indonesia
KR1: Total Revenue Nasional Increase
Target: 12.5 Miliar Weight: 4
KR2: Customer Churn Rate Decrease
Target: 3% Weight: 3
KR3: Akuisisi Customer via Referral Increase
Target: 25 Customer Weight: 3
Total weight: 4 + 3 + 3 = 10

04 — Scoring

Score dihitung otomatis dari progress Key Results (skala 0.0–1.0), weighted berdasarkan bobot masing-masing KR.

0.7–1.0
On Track
0.4–0.6
Needs Attention
0.0–0.3
Off Track

Menurut Google, score 1.0 artinya target terlalu mudah. Score ideal untuk OKR ambisius: 0.6–0.7.

05 — Update Progress

  1. 1. Klik progress bar di bawah Key Result untuk membuka area edit
  2. 2. Masukkan angka current — pastikan unitnya sama dengan target (misal: target 9.54, unit Miliar → isi current 7.2)
  3. 3. Klik "Update" — progress bar terisi dan score otomatis dihitung ulang
  4. 4. Tambah check-in notes untuk mendokumentasikan konteks progress

Frekuensi ideal: setiap minggu. Minimal biweekly. Jangan tunggu akhir quarter.

06 — Field Reference

Target & Unit Angka target dan satuannya. Pastikan konsisten — target 9.54 dengan unit "Miliar", bukan 9,540,000,000.
Direction Increase = naik bagus (Revenue). Decrease = turun bagus (Churn, Cost).
Weight Bobot prioritas 1–10. Total per Objective idealnya = 10. Gunakan "Auto-distribute" untuk bagi rata.
Confidence On Track = yakin tercapai. At Risk = perlu perhatian. Off Track = kemungkinan gagal.

07 — Kesalahan Umum

Terlalu banyak OKR — Maksimal 3–5 Objective per quarter.
KR berupa task — "Kirim 100 email" adalah aktivitas, bukan outcome. Ubah ke "Dapatkan 20 leads".
Unit tidak konsisten — Target 9,540,000,000 + unit "Miliar" = sistem baca 9.54 Triliun.
Tidak pernah update — OKR tanpa tracking = dokumen mati.
Salah direction — Churn dan cost wajib pakai Decrease. Increase membuat progress terbalik.

08 — Best Practices

2–5 Key Results per Objective
Total weight per Objective = 10
Update progress setiap minggu
Tambah check-in notes tiap update
Review confidence level mingguan
Score 0.7 = sukses (standar Google)
Jangan ubah OKR mid-quarter
Gunakan Decrease untuk inverse metrics
OKR Framework — Andy Grove (Intel) / John Doerr (Google) / "Measure What Matters"

Score OKR

Rate the overall achievement of this objective (0.0-1.0). Google standard: 0.7 = Success.

0.7
0.0 - Failed 0.4-0.6 - Partial 0.7+ - Success

Update / Add Data

Update Progress

Key Result...

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